About us

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Welcome to KnowHow NonProfit - the place for nonprofit people to learn and share what they have learnt with others.

Whether you work in a large charity, are setting up your own social enterprise or are helping out your local community group, this site is for you. Whatever your organisation or role within it, if you want information, to update your skills or to talk to others in similar situations, you've come to the right place.

If you are a support provider take a look at the Improving Support website, funded by Capacitybuilders.

New to KnowHow?

Watch our video on YouTube which shows the ideas behind the site. Also take a look at our guide to how to use this site. 

Keep up-to-date with KnowHow

Look at what's new on the site as well as recent discussions.

You can also follow us on Twitter.

What is nonprofit?

Nonprofit includes registered charities, community groups, social enterprises, co-ops, mutual societies, faith groups, churches, political parties and campaigning organisations - basically any organisation or activity which does not exist to raise a profit!

The KnowHow community

KnowHow is a growing community of nonprofit people sharing their questions and experiences. Everyone is welcome to join and everyone has something useful to contribute. Have your say in a forum, comment on a page or ask your own question. 

We are also keen to find people / organisations who want to share their experiences by writing a case study, sharing content, developing a content section or facilitating discussions. Find out how you can get involved in the development of this site. 

Feedback

We are always working to improve KnowHow. Please email us at knowhow@city.ac.uk or contact us via the contact us form with your comments. Alternatively join the discussion about the site.

Help us spread the word

As we're still quite new, there are lots of people who don't know about KnowHow. Help us to spread the word:

• add a link from your website / intranet / blog
  
• talk about us in your newsletter (we can give you text)
• download a lovely KnowHow poster (PDF, 691k) and display it somewhere prominent (images courtesy of child's i foundation, Dogs Trust and Vitalise)
  
• ask us for KnowHow promotional leaflets and cards to give to your contacts
• click on a 'share this' link on any of our pages
  
• add KnowHow to your email signature.
  

Advertising and partnerships

To advertise on KnowHow please contact us: knowhow@city.ac.uk

We can also help you work collaboratively with your partners or deliver your services more effectively. Contact Sahara to discuss ways we could work together.

How this site is being built

The site went live in October 2008 and officially launched at the end of April 2009. We have been building the site while it is live and making lots of changes to improve it in response to feedback from you.

We have been working with people and organisations to develop useful, practical content and link to other sources of information and help. Our partners include CES, NCVO, NAVCA and Bassac.

Who we are

We are a project based within the Cass Centre for Charity Effectiveness (Cass CCE). The Centre for Charity Effectiveness Trust Ltd was awarded a grant for the project by The Big Lottery Fund under the BASIS programme in 2008.

The site is being built using the Open Source Content Management System, Plone by our partners Text Matters.

We are a small project team working with lots of great people to make this site a useful and interesting resource. The project team includes Linden Muirhead (Project Manager) Luke Chaput de Saintonge (Head of Content), Madeleine Sugden (Content Manager), Hannah King (Multimedia Content Manager), Matthew Lever (Web Assistant), Damien Clarkson (Marketing and Communications Assistant), Tom McHugh (Administrator).

Contact us

Email us at knowhow@city.ac.uk or via the contact us form.

Improving Support website for support providers

For all those providing support to third sector organisations, Improving Support brings together practical resources via a website, magazine and regular ebulletin. Funded by Capacitybuilders, the site is a gateway to the widest range of tools, information and support, creating an easily accessible community for the exchange of resources, ideas, advice and learning. Use the website to promote your work to wider, national audiences and share resources.

Frontline organisations

If you are a frontline organisation use the Improving Support website as a gateway to find support. Become a member of the website to view contact details of hundreds of support providers in the members directory.