A leader's essential actions

There are umpteen versions of the ingredients of leadership. We find that the most useful approach is to offer a short definition and then to describe five essential features. 

A definition

Consistently achieving results beyond expectations by creating a climate in which others can shine.

Applying the definition 

The definition can apply to a leader at any level in a charity or other non-profit organisation, not just at the top.  So a section head, in charge of a team of five fundraisers, needs to create a climate of enthusiasm and mutual support which enables members of the team to achieve great results – and to feel “we did it together”.

“Results beyond expectations” – these might be the expectations of the team members, or the organisation as a whole, or stakeholders, etc. 

“In which others can shine” – “others” primarily means followers (team members) but could also include colleagues in different departments, and perhaps external partners.  The phrase “Creating a climate in which others can shine” is taken from Complete Leadership, by Susan Bloch and Philip Whiteley (Pearson Education, 2003).

Key actions

The key actions required to make this happen are:

• building trust
• demonstrating courage
• challenging
• providing focus
• communicating effectively.

Have your say

Start a conversation or ask a question in the role of the leader forum.

Or contribute to this site by writing a case study about your experience. Contact knowhow@city.ac.uk for more information.

Useful links

• Third Sector Leadership Centre
• ACEVO