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Involving beneficiaries

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Listening to and involving beneficiaries in strategy development.

There are some wonderful examples of really creative thinking in our sector about beneficiary involvement. There is a spectrum, of course, from tokenism through to involving service users in real strategic decision making.

What tools and techniques do you use? What is feasible and practical? What lessons have you learnt that you can share with other sector colleagues? In this section you will find information on:

Beneficiary involvement: the basics

What beneficiary involvement is all about.

Questions about beneficiary involvement

Five questions to get you thinking about involving your beneficiaries in strategy.

Common problems with beneficiary involvement

Problems commonly experienced when involving beneficiaries and how to overcome them.

Eight top tips for beneficiary involvement

Tips for best practice when involving beneficiaries in strategy planning for your non profit or charitable organisation.

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