Involving beneficiaries
Listening to and involving beneficiaries in strategy development
There are some wonderful examples of really creative thinking in our sector about beneficiary involvement. There is a spectrum of course – from tokenism through to involving service users in real strategic decision making. What tools and techniques do you use? What is feasible and practical? What lessons have you learnt that you can share with other sector colleagues?
Pages in this section
- Beneficiary involvement - the basics
- Questions about beneficiary involvement
- Common problems with beneficiary involvement
- Eight top tips for beneficiary involvement
Head for our beneficiary involvement discussion forum to have your say about the pros and cons and the challenges. You can upload any information you have which might shed light on this complex but vital activity.
Some resources
- A seminar report from a joint NCVO 3S4 and Performance Hub seminar held in May 2006 on the costs and benefits of involving stakeholders in strategy development.
- Involving people: a practical guide a free guide from Voluntary Action Westminster.
- Exploring participation with the New Economics Foundation publication: Participation Works!
- The Speakout recipe book from Groundswell, exploring ways of supporting beneficiaries to raise issues and develop solutions (£5).
- Centre Stage? Making choices about involving users (Performance Hub £12) helps you explore the benefits and challenges of involving users, and offers practical advice.
- Involving beneficiaries and users in campaigning: a range of research based resources and case studies from the NCVO
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