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Staff retention and loss: an introduction

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How to encourage staff to stay with your organisation and what to do when they leave.

by JacquelineJohnson last modified Aug 04, 2010 12:30 PM

In today’s world very few people expect to have a 'job for life' as they might have done a couple of decades ago. Whilst a certain amount of employee turnover is good for the organisation, because it enables fresh ideas and influences, too much staff turnover can prove to be problematic and expensive.

This Personnel Today article puts the average cost of recruiting a new employee at nearly £5,000. Retaining good employees is an essential part of keeping costs down as well as making sure you keep talented, skilled and knowledgeable employees in your team.

Why employees leave

The number one reason why employees leave organisations is due to poor leadership. Visit the Leadership section of KnowHow for essential leader's actions to help avoid this. To find out the real reason why the employee left, you need to carry out an exit interview.

Encouraging staff retention

Organisations can encourage staff retention by:

Useful links

  • How to control staff turnover (Business Link)
  • Retention of staff (CIPD resources)                                                                                        

Have your say

What is your staff turnover like? Do you have a secret to retaining your staff or have you had a lot of staff changes recently?

Share your thoughts on the Managing staff forum.